Privacy Policy

1. Introduction

2. Information We Collect

2.1 Information You Provide

We may collect name, email address, phone number, account credentials, and messages or support inquiries.

2.2 Automatically Collected Data

When you use the Platform, we collect IP address, browser type and device information, pages visited and interactions, referring URLs, and usage patterns and session data.

2.3 API Usage Data

If you use our APIs, we collect API keys and authentication data, request logs (endpoints, timestamps, usage volume), and error logs and performance metrics.

This is used for monitoring, billing, and abuse prevention.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies for essential platform functions, analytics, and marketing purposes.

For visitors in GDPR/ePrivacy regions, non-essential cookies are disabled by default until you provide consent.

You can accept all cookies, reject non-essential cookies, or manage category preferences from our cookie banner and the "Cookie settings" link in the footer at any time.

Necessary cookies are always active because they are required for security and core site functionality.

You can also adjust browser cookie settings, but disabling necessary cookies may affect how parts of the Platform work.

3. How We Use Your Information

We use collected data to provide and maintain the Platform, authenticate users, improve product features and performance, analyze usage trends, prevent fraud and abuse, and communicate updates and support responses.

We may also use aggregated, anonymized data for analytics and research.

4. Data Sharing

We do not sell your personal data.

We may share data with service providers (hosting, analytics, infrastructure), payment processors (if applicable), and legal authorities when required by law.

All third-party services are required to handle data securely.

5. Data Storage and Security

We implement appropriate security measures, including secure servers and infrastructure, access controls and authentication, and monitoring and logging systems.

However, no system is completely secure. You use the Platform at your own risk.

6. Data Retention

We retain your data as long as your account is active and as necessary for legal, security, or operational purposes.

We may retain anonymized data indefinitely for analytics.

7. Your Rights

Depending on applicable laws, you may have the right to access your personal data, request correction of inaccurate data, request deletion of your data, and object to certain data processing.

To make a request, contact us using the details below.

8. Third-Party Links

KnowSpecs may contain links to third-party websites.

We are not responsible for their privacy practices, or their content or policies.

You should review their policies separately.

9. Children's Privacy

KnowSpecs is not intended for individuals under the age of 13.

We do not knowingly collect data from children.

10. International Data Usage

Your data may be processed or stored on servers located outside your country.

By using KnowSpecs, you consent to such data transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be reflected with an updated "Last Updated" date.

Continued use of the Platform indicates acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests:

Email: info@knowspecs.com

Phone: +880 1819 08 9999

Website: KnowSpecs.com

13. Consent

Where required by applicable law, we request consent before enabling non-essential cookies. You may update or withdraw these preferences at any time from "Cookie settings" in the footer.